Account & Billing

How can I update the email linked to my account?

What happens after changing the email...

How to change the language in "ASUS WebStorage for Web" ?

ASUS WebStorage offers users the abil...

How to delete an account?

This article explains the process of ...

How to sign up for a free ASUS WebStorage account?

This article will guide you through t...

How to unsubscribe EDM?

Subscribing to our EDM allows you to ...

How to update the profile picture in ASUS WebStorage web version?

If you want to change your profile pi...

How to upgrade space through ASUS WebStorage Mobile App?

 Android  Install ASUS WebStorage Mo...

Can I cancel my purchase?

ASUS WebStorage has a 30-day evaluati...

Why did the purchase fail?

Reasons for purchase fail The follow...

Print payment invoices

ASUS WebStorage does not provide pape...

How to renew my plan?

If you are on a personal plan, you ca...

Monthly subscription plans

Are monthly subscription plans suitab...

Can I use the special offer again during the next renewal?

Our marketing team is constantly comi...

Will my storage space accumulate if I renew my plan before expiration?

If you have a valid paid plan, you ca...

How to contact ASUS WebStorage Support Team?

If you experience issues with ASUS We...

How to claim storage space with your activation code?

The activation code you redeem will h...

Can I merge two ASUS Cloud IDs?

ASUS Cloud IDs cannot be merged at th...

What happens if used storage space exceeds available space?

Used storage space refers to the amou...

How to view storage details

ASUS WebStorage is a cloud storage se...

If you forget your account name or password

If you've forgotten your ASUS Cloud I...