To ensure your cloud service is never interrupted, all ASUS WebStorage subscription plans use an annual auto-renewal model. This article walks you through how to identify an auto-renewing plan, how renewal works, and the real benefits this design brings to you.
1. What is "Annual Auto-Renewal"?
When you purchase any paid ASUS WebStorage plan, your subscription will be automatically renewed each year on its expiration date using your original payment method—no manual action required. Your cloud storage, files, backup schedules, and all security protections continue running without interruption.
2. How can I tell my plan is on auto-renewal?
Auto-renewal information is proactively disclosed at four key moments during the purchase flow. Look for these on-screen cues:
1️⃣ On the Pricing Page
Each plan card displays two pricing lines:
- First-year promotional price: e.g., "US$ 16.49 For 1 year"
- Renewal price from year two: e.g., "Annually thereafter US$ 21.49"
A clear notice also appears at the bottom of the page:
All plans are automatically renewed annually and can be canceled at any time, subject to the Terms of Service.
2️⃣ On the "Confirm your plan" Page
Before checkout, the system explicitly states the renewal amount and your right to cancel:
We will charge you US$21.49 per year. You can cancel your subscription anytime before the next billing date. For details, you can check in Plan Management.
3️⃣ The Consent Checkbox Before Payment
Before pressing "Confirm payment," you must tick the consent box:
[Confirm Payment] implies acceptance of the Terms of Service and automatic renewal terms.
4️⃣ The Authorization Notification Email
Once your purchase is complete, an authorization notification email is sent to your registered address. It contains:
- The name of the plan you subscribed to
- The amount charged
- The date and amount of your next automatic renewal
Please review this email carefully and keep it for your records.
3. When and how does renewal happen?
Item |
Details |
|---|---|
Renewal date |
The same day your current plan expires |
Renewal price |
The standard annual rate published for that plan (promotional first-year pricing reverts to standard from year two) |
Payment method |
Automatically charged to the payment method (credit card) on file |
Notifications |
Email reminders are sent both before and after the charge |
4. Benefits of Annual Auto-Renewal
- Zero service interruption—your files are never lost No worries about forgetting to renew and having your cloud space deactivated or files reclaimed. Your work documents, family photos, and memories remain protected 24/7.
- Continuous security protection Ransomware detection, file version history, automatic camera upload, and upload-time virus scanning all keep running. Threats don't take breaks—neither should your defenses.
- Best long-term value The effective monthly cost of an annual plan is far lower than a monthly subscription. One annual renewal locks in a full year of storage value.
- Save your valuable time Skip the yearly hassle of manual renewal, re-entering credit card information, and reconfiguring backups. Set it once, enjoy it all year.
5. How do I cancel auto-renewal if I want to?
We believe in transparency and trust—the choice to cancel is always yours. Just three steps:
- Log in to your ASUS Cloud account
- Go to the Plan Management page
- Click Cancel Auto-Renewal
Important: After canceling, you'll continue to enjoy all paid features until the end of your current billing cycle—your service does not end immediately, and no part of your payment is wasted.
6. Frequently Asked Questions
Q1: Will I receive a reminder before auto-renewal? You'll receive an email notification (ex : PayPal) before the renewal date so you can confirm or choose to cancel in advance.
Q2: What if my credit card has expired? The system will attempt the charge and notify you to update your payment information. Please update your card before expiration to avoid service interruption.
Q3: Can I request a refund after renewal? Refunds are handled according to the Terms of Service. Please contact customer support as soon as possible after renewal for assistance.
Need more help?
For any questions about your plan, renewal, or billing, please contact the ASUS WebStorage support team We're committed to providing you with the most transparent and reassuring cloud experience.