File sync & Sharing
Web Login
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Can’t Open or Preview Files in ASUS WebStorage?
Before reviewing the following issues and recomme...
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Use Log-in history to review recent account activity
To enhance the security of your account, you may u...
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Why Downloading Multiple Files Was Blocked and How to Fix It
WebStorage uses HTTPS to protect your connection ...
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What’s the Difference Between MySyncFolder, Cloud-only Files, and Personal Device?
When you log in to the ASUS WebStorage Web , you w...
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Unable to share files or folders through the "Share only with collaborators" function.
Are you having trouble sharing files or folders th...
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How to sync existing files from ASUS WebStorage to a new hard drive?
If your computer's hard drive is damaged, full, or...
PC Client
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What’s the Difference Between MySyncFolder, Cloud-only Files, and Personal Device?
When you log in to the ASUS WebStorage Web , you w...
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Seeing a message saying the app “can not be opened,” “may contain malware,” or “can not be verified”?
If you see this message when installing ASUS WebSt...
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Rebuild Folder Index in xDrive
When using xDrive, you may occasionally encounter ...
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Changes to the Backup Function in Sync
The "Backup" function in ASUS WebStorage Sync has ...
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Resolve the "A file named 'XXXX' already exists in the destination" message on xDrive
If you're using the xDrive (desktop application) a...
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xDrive Expanding Your Computer's Virtual Space
xDrive — Expanding Your Computer's Virtual Space I...
Mobile and Tablets
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What’s the Difference Between MySyncFolder, Cloud-only Files, and Personal Device?
When you log in to the ASUS WebStorage Web , you w...
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Why Files May Not Uploading in the Mobile App
The article advises keeping the app open in the fo...
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Make your files available offline
With ASUS WebStorage, you can easily make your fil...
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How to use camera upload
The camera upload function is a convenient and eff...
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Troubleshoot issues with Camera Upload
排解基本問題當您使用「相機上傳」功能遇到以下問題時，您可透過文章中的方法排解： 無法自動上傳相片/影...
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Uploading files to ASUS WebStorage from mobile devices
ASUS WebStorage provides a convenient platform for...