FAQ
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Questions about "ASUS Computer"
Questions about "ASUS Computer" If you have any qu...
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Can I continue to use the exclusive offer for the next renewal?
Our marketing team will launch surprise offers fro...
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Can I use the special offer again during the next renewal?
Our marketing team is constantly coming up with ne...
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Print payment invoices
ASUS WebStorage does not provide paper invoices as...
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Why did the purchase fail?
Reasons for purchase failureThe following reasons ...
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How to get a refund for my subscription?
Notes: According to the Terms of Service, ASUS Web...
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How to modify the purchase information
After the transaction has been completed, related ...
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How to Cancel an ASUS WebStorage Plan Purchased via Mobile App
Note: This article explains the content Only for...
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Can't See the PayPal Guest Checkout Option?
This guide applies to non-Taiwan users purchasing...
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How to Change or Upgrade Your Current WebStorage Plan?
ASUS WebStorage currently does not support switchi...
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How to cancel/unsubscribe from a monthly or yearly plan?
Visit Customer Center and click Plan Management, y...