FAQ

Can I continue to use the exclusive offer for the next renewal?
Our marketing team will launch surprise offers fro...
Print payment invoices
ASUS WebStorage does not provide paper invoices as...
How to get refund of my subscription?
ASUS WebStorage has a 14-day evaluation period as ...
How to modify the purchase information
After the transaction has been completed, related ...
How to Cancel an ASUS WebStorage Plan Purchased via Mobile App
Note: This article explains the content Only for s...
Can't See the PayPal Guest Checkout Option?
This guide applies to non-Taiwan users purchasing...
How to Change or Upgrade Your Current WebStorage Plan?
ASUS WebStorage currently does not support switchi...
How to cancel/unsubscribe from a monthly or yearly plan?
Visit Customer Center and click Plan Management, y...