Plans & Billing

• Access ASUS WebStorage "ProjectSpace" on Your Computer
• How to set up Project Space in my business account?
• How to invite member to my business account?
• How to disable a member's ASUS Cloud ID and transfer data?
• Resetting passwords for business account members
• Syncing the "Project Folder" to your computer

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• How to use the camera upload

• How to Upgrade a Free Account to a Paid Plan via the ASUS WebStorage mobile App
• Subscription of Yearly and Monthly plan
• Subscribe on ASUS WebStorage Mobile App
• Check Your Subscription – Annual Auto-Renewal

• How to Transfer Data from Dropbox to ASUS WebStorage?
• How can I access previous versions of a file on ASUS WebStorage?
• When will the daily sharing download amount in my account be consumed?
• How to delete files in "Personal Device" of ASUS WebStorage web version?
• Download files and folders from "ASUS WebStorage for Web"
• What types of files can I preview in "ASUS WebStorage for Web"?

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• Start a Backup with ASUS Secure Auto Backup

• How to download and install "ASUS WebStorage Sync for Mac"?
• How ASUS WebStorage Manages My Files
• Get started with ASUS WebStorage Sync

• Get Started with xDrive

• End of Support : Windows Operating System Connection Termination
• Service Name Change Announcement : ASUS WebStorage Drive Has Been Renamed to xDrive
• End of Support : WebStorage Outlook Add-in, NAS Version, and Linux Version
• Incident: Users may experience failures attempting to login

• xBrain, your AI information management partner.
• File formats that are supported in xBrain
• How to view xBrain history records?
• ASUS WebStorage supported browsers

• How to share My xBrain Knowledge Base

• ASUS Secure Auto-Backup Personal vs. Business

• Creating notes in ASUS WebStorage Mobile App
• Directly save pictures, videos, and audio recordings to ASUS WebStorage
• Share files from ASUS WebStorage mobile app to communication software
• How to star files and folders for easy access?
• Search for files/folders in ASUS WebStorage mobile app
• Set up file sharing in the ASUS WebStorage Mobile App

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• How to renew my plan?
• PayPal eCheck Payments and Service Activation

• If you forget your account name or password
• How to Fix Files Stuck on "File Processing" During Upload in ASUS WebStorage Web ?
• How to sync files between ASUSTOR NAS and ASUS WebStorage?
• Transferring Google Photos to ASUS WebStorage
• How to find missing files?
• Unable to share files or folders through the "Share only with collaborators" function.

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• How does "ASUS WebStorage Sync" safeguard your files against ransomware?
• How to change the sync path in "ASUS WebStorage Sync for Mac"?
• How to change the sync path in ASUS WebStorage Sync for Windows ?
• How to use Selective Sync in ASUS WebStorage Sync?

• Access ASUS WebStorage "ProjectSpace" on Your Computer
• Rebuild Folder Index in xDrive
• How to Change the Interface Language of "xDrive Desktop Cloud Drive"?
• What is the "Retrieve Failed Uploads" Feature in xDrive?

• Scheduled Maintenance Notice EU- May 2025
• Scheduled Maintenance Notice EU-2025/10
• Scheduled Maintenance Notice US

• Restore Files from ASUS Secure Auto Backup
• How to Restore Backup Data via Auto-Backup?
• Operating system requirements for ASUS Secure Auto-Backup
• Schedule Backup and other setting of Auto Backup
• How to customize scheduled backups?
• How to set up backup notifications?

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• How to Upgrade a Free Account to a Paid Plan via the ASUS WebStorage mobile App
• Troubleshooting preview issues with files on the ASUS WebStorage Mobile App
• Troubleshooting Camera Upload Issues
• Why Files May Not Be Uploading in the Mobile App

• Subscription of Yearly and Monthly plan
• Questions about "ASUS Computer"
• Can I continue to use the exclusive offer for the next renewal?
• Can I use the special offer again during the next renewal?
• Print payment invoices
• Why did the purchase fail?

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• How to Contact Us When You Encounter Issues
• What's the Difference Between xDrive, Sync, and Auto-Backup?
• What is the difference between xDrive and WebStorage Sync
• Troubleshooting login issues with ASUS WebStorage Sync despite entering the "correct password"
• Troubleshooting syncing issues in "ASUS WebStorage Sync for Mac"
• Changes to the Backup Function in Sync

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• How to Fix Auto Backup Window Being Too Small and Blurry on High-Resolution Screen Settings(Windows)
• How to Contact Us When You Encounter Issues
• How to view account information in ASUS Secure Auto-Backup?
• What's the Difference Between xDrive, Sync, and Auto-Backup?
• ASUS Secure Auto-Backup Personal vs. Business
• Troubleshooting backup failure in ASUS Secure Auto-Backup

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• How to Contact Us When You Encounter Issues
• "Properties Can't Be Copied to the New Location" When Copying Files to xDrive
• Why does xDrive show 10 TB, but I still get an "Insufficient disk space" error when uploading files?
• What's the Difference Between xDrive, Sync, and Auto-Backup?
• How to Transfer Data from Dropbox to ASUS WebStorage?
• Troubleshooting login issues with ASUS WebStorage Sync despite entering the "correct password"

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