Sync icon disappeared

This article will explain what the synchronization icons in the ASUS WebStorage desktop application mean.
These symbols may appear in two places and have different meanings:

  • Folders/files in MySyncFolder on your computer.

  • Windows Taskbar or the macOS menu bar.

 

Folder/File Synchronization Icon in MySyncFolder on your Computer

Below is the sync icon displayed for your folders/files in MySyncFolder in File Explorer (Windows) or Finder (macOS).

Windows Version

image-20220531-075847.pngA white tick icon in a solid green circle.

This symbol next to your file or folder means it’s synced.
Any changes made to this file or folder will be updated wherever MySyncFolder is accessible.
You may access this file or folder in File Explorer on your computer when there is no Internet connection.

 
image-20220531-080003.pngAn illustration of two circular white arrows in a solid grey circle.

Indicates that your file or folder is waiting to be synced.

 

image-20220531-080233.pngIllustration of two circular white arrows in a solid blue circle.
Indicates that your files or folders are being synced to the cloud.

 

Sync Icon on Windows Taskbar or macOS Menu Bar

Below are various ASUS WebStorage icons in the Windows taskbar or macOS menu bar.

Windows Version

 
image-20220531-081850.png ASUS WebStorage icon with a white tick icon in a solid green circle at the bottom right.

This symbol indicates that the synchronization is complete and the files and folders are up-to-date. Also continuously checking the sync data.

 

image-20220531-081309.png ASUS WebStorage icon with two circular white arrows in a blue solid circle at the bottom right.
This symbol indicates that a sync is in progress, and your changes are being synced between the cloud and your computer.

 

image-20220531-081403.png ASUS WebStorage icon with an exclamation mark in a red solid circle at the bottom right.
This symbol represents a synchronization pause or an abnormal condition. Please check your ASUS WebStorage synchronization status.

 

image-20220602-035053.png ASUS WebStorage icon with a cross in a red solid circle at the bottom right
This symbol means not logged in, please log in to continue using the service.

 

macOS Version

 

icon-idle.png ASUS WebStorage icon with a tick at the bottom right.
This symbol indicates that the synchronization is complete and the files and folders are up-to-date. Also continuously checking the sync data.

 

icon-syncing1.pngASUS WebStorage icon, the icon of the two circular white arrows on the outer frame rotates.
This symbol indicates that a sync is in progress, and your changes are being synced between the cloud and your computer.

 
icon-pause.png ASUS WebStorage icon with a pause icon at the bottom right.

This symbol means that the synchronization is paused. If you want to resume, please left-click the icon in the menu bar, and then select [Resume Synchronization...].

 

icon-nonetwork.png ASUS WebStorage icon with an exclamation mark at the bottom right.
This symbol means there is no Internet connection, please check the network status of your MAC device and try the synchronization function again.

 
icon-init.png ASUS WebStorage icon grayed out.

This symbol means not logged in, please log in to continue using the service.

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