To provide a more stable and reliable experience, we will be performing scheduled system maintenance. Services in the affected regions will be unavailable during the maintenance window. Because traffic is routed to data centers based on capacity, you may still be affected even if you are not located in the regions listed below (for example, users in Taiwan may be unable to sign in during the U.S. maintenance window). Please review the schedule and impact details below:
🔹 Europe (Primary Impact)
📅 Maintenance Window
- UTC: Dec 7, 2026, 06:00 PM – Dec 9, 2026, 02:00 AM
- Europe (Central European Time - CET): Dec 7, 2026, 07:00 PM – Dec 9, 2026, 03:00 AM
- Taiwan: Dec 8, 2026, 02:00 AM – Dec 9, 2026, 10:00 AM
What to Expect
- You will not be able to sign in. If you are already signed in, you will be automatically signed out for security reasons.
- You will not be able to access or manage your data (view, upload, or download) on any ASUS WebStorage platform, including mobile, tablet, web, and desktop apps.
- New purchases and subscription renewals cannot be completed.
🔹 United States (Partial Service Interruption)
📅 Maintenance Window
- UTC: Dec 8, 2026, 03:30 PM – Dec 9, 2026, 02:00 AM
- U.S. (West Coast - PST): Dec 8, 2026, 07:30 AM – 06:00 PM
- Taiwan: Dec 8, 2026, 11:30 PM – Dec 9, 2026, 10:00 AM
What to Expect
- You will not be able to sign in. If you are already signed in, you will be automatically signed out for security reasons.
- You will not be able to access or manage your data (view, upload, or download) on any ASUS WebStorage platform, including mobile, tablet, web, and desktop apps.
- New purchases and subscription renewals cannot be completed.
- If your plan includes MCP and it is enabled, MCP will be unavailable during this maintenance window (applies to all regions).
⚙️ Need Help?
If you have any questions, please contact our Customer Support team at CONTACT@ASUSWEBSTORAGE.COM.
Business users can contact their business support partner or our Business Support team at SUPPORT@ASUSWEBSTORAGE.COM.
We will review your request as soon as possible.
❓ After Maintenance
Once maintenance is complete, all services will resume normal operation. Simply sign in again to continue using ASUS WebStorage.
Thank you for your patience and understanding.