To ensure a more stable and seamless experience, we will be performing system maintenance during the following period:
📅 Maintenance Window
- UTC: Oct 7, 2025,01:00AM - Oct 7, 2025, 05:00AM
- Europe (Central European Time - CET): Oct 7, 2025, 03:00AM – Oct 7, 07:00AM (UTC+2)
- United States (West Coast - PDT): Oct 6, 2025, 18:00 PM – Oct 6, 22:00 PM (UTC-7)
- Taiwan: Oct 7, 2025, 9:00AM – Oct 7, 13:00PM (UTC+8)
🔹 Impact on EU Regions
- New purchases or subscription renewals cannot be processed.
- New user registration will be temporarily unavailable.
- You will be logged out automatically for security reasons.
- Access to all ASUS WebStorage platforms (including mobile, tablet, web, and desktop applications) will be unavailable for file viewing, uploading, or downloading.
🔹Minor Impact on Taiwan/US Users
- Some users may experience occasional delays or instability when logging in or using the service.
- Very few users may experience limited access to ASUS WebStorage platforms (mobile, tablet, web, and desktop apps) for file viewing, uploading, or downloading.
⚙️ How Can I Contact Support?
If you have any questions, please contact our support team at CONTACT@ASUSWEBSTORAGE.COM.
For business users, please reach out to your business partner or our business support team at SUPPORT@ASUSWEBSTORAGE.COM.
We will review and respond to your inquiry as soon as possible within 48 hours.
❓ What Happens After the Maintenance?
Once maintenance is complete, all services will resume normal operation. Simply log back in to continue using the service.