Enable and Configure Two-Factor Authentication (2FA), allowing users to activate either the authentication app or email verification. Upon completion of the setup process, a one-time password will be required for each login to access cloud data.
Please Note:
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- The setup for two-factor authentication (2FA)can Only be configured on ASUS WebStorage webpage
- Two-factor authentication (2FA) is implemented for login verification on ASUS WebStorage webpage and ASUS WebStorage mobile app .(Windows and MacOS desktop applications are not supported at the moment)
- Users can select their preferred method when logging in, choosing between authentication app verification or email verification.
- If your ASUS Cloud ID is not in email format (e.g., abc123 instead of abc123@web.com), please fill out the Report Form to contact the ASUS WebStorage Support Team.
For instructions on setting up ASUS WebStorage webpage, kindly check the following steps:
- Log in to ASUS WebStorage webpage.
- Click on your profile avatar in the top right corner and select "Account Settings".
- Go to "Security" settings.
- Enable the preferred verification method.
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- Choose "Email Verification" for next logins and the 6-digits code will be sent to your email.
- And if you like to change the email, please visit How can I update the email linked to my account?
- Select "Authentication App" to generate a QR code on ASUS WebStorage webpage.
- Choose "Email Verification" for next logins and the 6-digits code will be sent to your email.
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- Download and install Google Authenticator or Microsoft Authenticator on your mobile device.
- Use your mobile authentication app to scan the QR code displayed on ASUS WebStorage webpage.
- Using Google Authenticator as an example, select "Add a code" > "Scan a QR Code".
- Use Google Authenticator to scan the QR code shown on ASUS WebStorage webpage.
- Enter the 6-digits code generated by Google Authenticator into the ASUS WebStorage webpage to complete the setup.
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What happened at my next login?
ASUS WebStorage Webpage & Mobile app login
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- Log in to ASUS WebStorage webpage or ASUS WebStorage mobile app.
- Enter the ASUS Cloud ID and password.
- Pop-up Two-Factor Authentication (2FA)
- Tab verification method.
- Choose "Send OTP via Email"
- Go to the email linked to your account > find the 6-digits code sent via email titled "Your ASUS Webstorage authentication code"
- Enter the 6-digits code on the webpage to complete email verification.
- If you do not receive the email, be sure to check your junk or spam folder. If it is not there, you may need to add service@asuswebstorage.com to your address book.
- Choose "Authenticator APP"
- Go to the authenticator app installed on your mobile >find the 6-digits code associated with ASUS Webstorage account.
- Enter the 6-digits code on the webpage to complete verification.
- Choose "Send OTP via Email"
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