How to enable two-factor authentication (2FA) for my account?

Enable and Configure Two-Factor Authentication (2FA), allowing users to activate either the authentication app or email verification. Upon completion of the setup process, a one-time password will be required for each login to access cloud data.

Please Note:

  1. Two-factor authentication will be released in several patches, and we kindly ask for your patience as we roll out the updates.
  2. The setup for two-factor authentication (2FA)can Only be configured on ASUS WebStorage webpage
  3. Two-factor authentication (2FA) is implemented for login verification on ASUS WebStorage webpage and ASUS WebStorage mobile app .(Windows and MacOS desktop applications are not supported at the moment)

Users can select their preferred method when logging in, choosing between authentication app verification or email verification.

For instructions on setting up ASUS WebStorage webpage, kindly check the following steps:

  1. Log in to ASUS WebStorage webpage.
  2. Click on your profile avatar in the top right corner and select "Account Settings".
  3. Go to "Security" settings.
  4. Enable the preferred verification method.
    • Choose "Email Verification" for next logins and the 6-digits code will be sent to your email. 螢幕擷取畫面 2024-02-27 161535.png
    • And if you like to change the email, please visit How can I update the email linked to my account?
    • Select "Authentication App" to generate a QR code on ASUS WebStorage webpage.

螢幕擷取畫面 2024-02-27 162914.png

        1. Download and install Google Authenticator or Microsoft Authenticator on your mobile device.
        2. Use your mobile authentication app to scan the QR code displayed on ASUS WebStorage webpage.
        3. Using Google Authenticator as an example, select "Add a code" > "Scan a QR Code".
        4. Use Google Authenticator to scan the QR code shown on ASUS WebStorage webpage.
        5. Enter the 6-digits code generated by Google Authenticator into the ASUS WebStorage webpage to complete the setup.

What happened at my next login?

ASUS WebStorage Webpage & Mobile app login

        1. Log in to ASUS WebStorage webpage or ASUS WebStorage mobile app.
        2. Enter the ASUS Cloud ID and password.
        3. Pop-up Two-Factor Authentication (2FA)
        4. Tab verification method.
          • Choose "Send OTP via Email"
            • Go to the email linked to your account > find the 6-digits code sent via email titled "Your ASUS Webstorage authentication code"
            • Enter the 6-digits code on the webpage to complete email verification.
              • If you do not receive the email, be sure to check your junk or spam folder. If it is not there, you may need to add service@asuswebstorage.com to your address book.
          • Choose "Authenticator APP"
            • Go to the authenticator app installed on your mobile >find the 6-digits code associated with ASUS Webstorage account.
            • Enter the 6-digits code on the webpage to complete verification.

 

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