How to perform "'Fix backup error"?

If the backup fails due to unknown reasons during the backup process, you can perform the following "Fix backup error" operation.

  1. Right-click the ASUS Secure Auto-Backup icon AutoBackupicon.pngon the Windows taskbar.
  2. Go to [Support] > [Fix backup error].
    Fix_backup_error.png

  3. If the problem persists after performing the operation, you can contact the ASUS WebStorage Support Team by filling out a [Problem Report Form].