If you have used more storage space than the available space after the downgrade, you will receive an e-mail notice, and your account will be unable to add new files or share files.
You can go to the ASUS Webstorage web version to check your space details.
Save your files in the following ways
Upgrade storage space
- Visit the Plans page to choose a plan which is larger than the current used space to avoid file deletion.
- Free up storage space
- Reduce the files you stored in the cloud to less than the total space to avoid file deletion.