Check if your ASUS WebStorage archives are syncing

Whenever you add, edit or delete files in MySyncFolder in ASUS WebStorage. ASUS WebStorage Sync APP will need to be updated and synchronized.

This article will explain how to check the synchronization status of files in the Sync APP; and how to pause and resume the synchronization function.

Check File Synchronization Status on Sync App

Windows version

  • Here's how to check the sync status of all files and folders:

  1. Right-click the toolbar icon in the lower right corner of the desktop and select "Settings".

  2. After entering the setting page, select "Status" on the left tab to enter the status page.

  3. You may view the current synchronization status on the status page, for example:
    -Checking sync files with server...
    -waiting for synchronization
    -Syncing with cloud
    -Sync complete

  4. You can view the status record of synchronization or backup in the following table :
    -Function: Show sync or backup functionality
    -Recent Updates: Show updated filename
    -Date/Time: Shows when sync or backup is complete
    -Sync devices

  • Here's how to check the sync status of specific files and folders:

  1. Right-click on the toolbar icon at the lower right corner of the desktop, and then select [Open MySyncFolder].

  2. Find the file or folder you want to check in MySyncFolder.

  3. Look at the sync icon next to a file or folder, and you'll see a green dot to the left of synced files.
    Reminder: The files in folders with a green dot (sync successfully) may not yet be synced completed. Please be careful with this.

 

macOS Version


  • Here's how to check the sync status of all files and folders:

  1. Left-click on the icon in the menu bar and select "Preferences".

  2. After entering the setting page, select "Status" on the upper tab to enter the status page.

  3. You may view the current synchronization status on the status page, for example:
    -uploading
    -Synchronization completed (Continue synchronization check~)

  4. You may view the record of synchronization status in the following table :
    -Date/Time: Displays the time when the synchronization is complete
    -Action: Show upload or download
    -Recently updated archives: Show updated filename
    -Folder
    -Capacity: Show file size

 

Sync App Pause/Resume Sync

Windows Version

  • Pause sync:: Right-click on the toolbar icon located in the lower right corner of the desktop, and then select [Pause].

  • Resume sync: Right-click on the toolbar icon located in the lower right corner of the desktop, and then select [Resume].

macOS Version

  • Pause Sync: Left-click on the icon in the menu bar, then select [Pause Sync].

  • Resume Syncing: Left-click on the icon in the menu bar, then select [Resume Syncing...].

 

Sync App Sync File Preferentially

Windows Version

  1. Right-click on the toolbar icon at the lower right corner of the desktop, and then select [Open MySyncFolder].

  2. Find the file you want to sync preferentially in MySyncFolder.

  3. Right-click the file, then find [ASUS WebStorage] and select [Sync this file first].

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