System maintenance for ASUS WebStorage is scheduled from May 16, 2025, 10:00 PM UTC to May 17, 2025, 10:00 AM UTC. During this time, EU regions will experience significant disruptions, including the inability to process purchases, register new users, or access services. Taiwan and US users may face minor delays or limited access. Services will return to normal post-maintenance, and users can log back in to continue.
To ensure a more stable and seamless experience, we will be performing system maintenance during the following period:ย
๐ Maintenance Window
- UTC: May 16, 2025,10:00PM - May 17, 2025, 10:00AM
- Europe (Central European Time - CET): May 17, 2025, 0:00AM โ May 17, 12:00PM (UTC+2)
- United States (West Coast - PST): May 16, 2025, 3:00 PM โ May 17, 3:00 AM (UTC-7)
- Taiwan: May 17, 2025, 6:00AM โ May 17, 6:00PM (UTC+8)
๐น Impact on EU Regions
- New purchases or subscription renewals cannot be processed.
- New user registration will be temporarily unavailable.
- You will be logged out automatically for security reasons.
- Access to all ASUS WebStorage platforms (including mobile, tablet, web, and desktop applications) will be unavailable for file viewing, uploading, or downloading.
๐นMinor Impact on Taiwan/US Users
- Some users may experience occasional delays or instability when logging in or using the service.
- Very few users may experience limited access to ASUS WebStorage platforms (mobile, tablet, web, and desktop apps) for file viewing, uploading, or downloading.
โ๏ธ How Can I Contact Support?
If you have any questions, please contact our support team at CONTACT@ASUSWEBSTORAGE.COM.
For business users, please reach out to your business partner or our business support team at SUPPORT@ASUSWEBSTORAGE.COM.
We will review and respond to your inquiry as soon as possible within 48 hours.
โ What Happens After the Maintenance?
Once maintenance is complete, all services will resume normal operation. Simply log back in to continue using the service.