Scheduled Maintenance Notice

To ensure a more stable and seamless experience, we will be performing system maintenance during the following period:

πŸ“… Maintenance Window

  • United States (West Coast - PST): Apr 19, 2025, 0:00 AM – Apr 19, 4:00 PM (PST)
  • Europe (Central European Time - CET): Apr 19, 2025, 9:00AM – Apr 20, 1:00AM (CET)
  • Taiwan: Apr 19, 2025, 3:00PM – Apr 20, 7:00AM (GMT+8)

πŸ”Ή Impact on US Regions

  • New purchases or subscription renewals cannot be processed.
  • New user registration will be temporarily unavailable.
  • You will be logged out automatically for security reasons.
  • Access to all ASUS WebStorage platforms (including mobile, tablet, web, and desktop applications) will be unavailable for file viewing, uploading, or downloading.

πŸ”ΉMinor Impact on Taiwan/EU Users

  • Some users may experience occasional delays or instability when logging in or using the service.
  • Very few users may experience limited access to ASUS WebStorage platforms (mobile, tablet, web, and desktop apps) for file viewing, uploading, or downloading.

βš™οΈ How Can I Contact Support?

If you have any questions, please contact our support team at CONTACT@ASUSWEBSTORAGE.COM.

For business users, please reach out to your business partner or our business support team at SUPPORT@ASUSWEBSTORAGE.COM.

We will review and respond to your inquiry as soon as possible within 48 hours.

❓ What Happens After the Maintenance?

Once maintenance is complete, all services will resume normal operation. Simply log back in to continue using the service.