How to sync existing files from ASUS WebStoage to a brand-new hard drive?

If your computer's hard drive is damaged or runs out of space and needs to repair/replace with a new hard drive, you can refer to the steps below to synchronize files from ASUS WebStorage to your new hard drive.


  1. Before repairing/replacing the hard drive, uninstall Sync App from your computer.

    • In the search box of the taskbar, type "control" and select it from the results.

    • Then select [Programs] > [Programs and Features].

    • Then right-click Sync App and select [Uninstall] or [Uninstall/Change]. Then follow the directions on the screen to uninstall the App.

  2. After successfully uninstalling Sync App, you can start repairing/replacing your computer's hard drive.

  3. After the computer hard drive is repaired/replaced, download and install the latest version of Sync App. After successful login, the existing files in ASUS WebStorage>MySyncFolder will be synced to your computer again.

    • It is not recommended to add/modify files or change the sync path when synchronization is still in progress. Please wait for the process to be completed before performing any changes in MySyncFolder.

Was this article helpful?